© 2025–2026 Stanislas & Anatole Beaudoin – All rights reserved.
Introduction
This policy explains how personal information is handled when you use the FaceUp application.
Data Collection
The app collects account information (username, email address, and, if you sign in with Apple or Google, the identifier that provider gives us); gameplay data (hands played, results, virtual currency balances); social data if you use Friends or Play with Friends (friend connections, online status, in-game invites and emotes); a push notification token if you enable notifications; in-app purchase receipts, processed on our behalf by our payment provider, RevenueCat; and device details including operating system and unique identifiers.
Use of Data
Information gathered is used to improve the app experience, provide customer support, enable gameplay features such as Friends and Play with Friends, process purchases and subscriptions, send push notifications you've enabled, and ensure regulatory compliance.
Data Sharing
We do not sell or rent your personal information. Sharing occurs only with essential third-party service providers: Render for hosting, RevenueCat and the Apple App Store (or equivalent Android store) for processing purchases and subscriptions, Apple and Google for Sign in with Apple and Google Sign-In, Google AdMob for advertising, and analytics providers. Some of these providers are based outside the European Economic Area (notably in the United States); where that is the case, transfers rely on the provider's own GDPR-compliant safeguards, such as Standard Contractual Clauses.
Advertising and Tracking
The app uses Google AdMob to show optional rewarded video ads (e.g. to double a reward) in exchange for in-game rewards. On iOS, we ask for your permission via Apple's App Tracking Transparency framework before any tracking-based advertising identifier is used; if you decline, ads still show, just without personalization. You can change this choice at any time in your device's Settings → Privacy → Tracking.
User Rights
Under applicable regulations such as GDPR, you may access, correct, delete, restrict, or port your personal data at any time, and you may object to certain processing. You can delete your account directly from the app (Profile → Settings → Delete Account), or contact us at help.faceup@gmail.com. See our Account & Data Deletion page for details. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority (in France, the CNIL).
Data Retention
We keep your account and gameplay data for as long as your account remains active. If you delete your account, this data is removed as described in our Account & Data Deletion page; some purchase and transaction records may be retained longer where required by accounting, tax, or fraud-prevention law.
Randomized Reward Odds
The Premium Spin on Lucky Reels costs 10 gems (a purchasable currency) and grants one randomly-selected reward. The odds of each outcome are:
- 150 coins — 25.6%
- 250 coins — 6.4%
- 500 coins — 1.3%
- 8 gems — 25.6%
- 15 gems — 6.4%
- 25 gems — 1.3%
- 3 swap tokens — 25.6%
- 8 swap tokens — 6.4%
- 15 swap tokens — 1.3%
Chests in the Shop cost gems (a purchasable currency) and each grants one randomly-selected reward. The odds for each chest are:
Gold Chest (50 gems)
- 300–600 coins — 63%
- 6–12 gems — 22.5%
- 1–2 swap tokens — 4.5%
- Card back — 5%
- Emote — 3%
- Mystery avatar — 2%
Purple Chest (100 gems)
- 600–1,200 coins — 59.5%
- 12–20 gems — 21.25%
- 2–3 swap tokens — 4.25%
- Card back — 7.5%
- Emote — 4.5%
- Mystery avatar — 3%
Crown Chest (200 gems)
- 1,500–3,000 coins — 52.5%
- 20–40 gems — 18.75%
- 3–5 swap tokens — 3.75%
- Card back — 12.5%
- Emote — 7.5%
- Mystery avatar — 5%
Amounts are drawn at random within the range shown. A chest item is always one you don't own yet: if you already own every item of the rolled type, another item type is given instead, and if you own every item of every type, you receive a currency reward instead. Premium members receive +20% on coin, gem and swap token amounts from chests and Lucky Reels.
Security
We implement technical and organizational safeguards to protect your data from unauthorized access, alteration, or destruction.
Contact
Questions should be directed to help.faceup@gmail.com.